Locally Owned & Operated

Woman-Owned Business

Our Vision:  Establish lasting relationships with our customers, exceeding their expectations, and gaining trust through exceptional professional performance by every member of our team.

Our Mission:  Best Customers, Best People, Best Products, Best Value, Best Place to Work

Our Principal Values

• Commitment to Total Customer Satisfaction
• Honesty, Integrity ALWAYS
• Empower Our People to Continuously Commit to Improvement
• Eliminate Waste and Promote Efficiency in All We Do
• Give Back to Our Community

Pride in Our People

Local Technicians Pass National “Excellence” Test—Homeowners Benefit

What do you do if you’re a homeowner with a heating or cooling problem but you don’t know a reliable, knowledgeable technician? How do you know if the company you pick really knows what they’re doing?

A national certification test has been developed, and is now being administered, to assure that technicians have the skills to do the job. North American Technician Excellence (NATE) offers these voluntary tests to technician in the areas of heating, ventilation, air conditioning, and refrigeration. The independent, not-for-profit organization is supported by an unprecedented combination of technicians, contractors, manufacturers, distributors, utilities, and heating and cooling contractors.

• Mullen Refrigeration of Latrobe is proud to announce that their Field Personnel have passed the NATE exam. This certification benefits local homeowners by giving them an independent standard by which to select a knowledgeable technician to work on their home comfort system.
• “This certification really helps,” says Roxann Mullen Donahue, Mullen Refrigeration’s President. “It’s a way that we can show our customers that we really care about doing the job right, and that we know how to get it done right the first time.”
• “Heating and cooling contractors today are trying to improve their industry’s image,” says NATE spokesperson Carl Smith. “This certification test is national, independent, focused on current technology, and aimed at a high standard for technicians, so only the best will pass. This encourages all technicians to improve their skills in order to keep up with the pack, and that improves the overall industry for everyone!”

For more information about Mullen Refrigeration, Inc. call 724-537-8500. For more information about NATE, call Carl Smith in Arlington, VA at 724-537-8500 or visit NATE online at www.natex.org.

Pride in Our Community

Mullen Refrigeration has been serving the heating and cooling needs of the Latrobe community for over half a century. Our longevity and success have only one source: customer satisfaction, generation after generation.

Pride in Our Products

Because Carrier has always been the world's best-selling brand name, Bob Mullen choose to market Carrier Products exclusively when he began Mullen Refrigeration Service in 1959, and his daughter, Roxann, continues the tradition. At Mullen, we know the finest equipment is only as good as the dealer. The efficiency and performance engineered into furnaces, air conditioners, water heaters, and home comfort systems rely on the dealer's ability to properly select and install equipment to meet the customer's needs.

Up-to-Date Training

We invest in our people through training at factory schools, Carrier study courses, and certifications by the Refrigeration Service Engineers Society. We are committed to providing our people with the best training possible for today and tomorrow!

See What Our Customers Have to Say About Us

Contact Mullen Refrigeration Service Today!